After attending Tarleton State University for a year and a half, Eric started his medical career at Career Point College where he became a Registered Medical Assistant. In 1999 he was hired after finishing his clinical rotations at United Medical Centers in his home town in Eagle Pass.
During his almost ten years as a RMA at UMC he learned new skills that helped him advance in the organization becoming the technical coordinator for all medical equipment and a CPR instructor. After helping his wife complete her studies as an LVN at South West Texas Junior College, it was now his opportunity to continue his education.
Shortly after obtaining his LVN from SWTJC he returned to UMC as the pediatric charge nurse for the next three years before being assigned as the Clinical EHR Specialist to the IS Department where he currently utilizes his knowledge and experiences to support, set up, and to train clinical staff on the EHR system. Eric has always credited his success at UMC to knowledgeable health care providers and supervisors that were patient and willing share their knowledge, and take time to train staff like him.
He and his wife are still happily employed at UMC and enjoy their weekend gatherings with their family and friends.
Read the latest on Eric Rodriguez
EHR: Training & Setup
Coordinate with clinical leaders, supervisors, and other support team to configure EHR system and meet practice needs. Provide training to current staff on any changes, planned projects, and new clinical staff on proper use and functionality of the EHR system. Incorporate usability principals into design and implementation by creating systematic procedures for staff to follow, including screen shots that help streamline the learning process.
Serve as a liaison for clinical staff and software vendor personnel to rectify problems that occur during deployment and maintenance process. Serve as liaison for IT projects requiring Clinical input.
HIPAA Security Risk & MU
Monitor and maintain RxR, RxP, Secure Messaging, and Security Logs on an ongoing basis. Set up, distribute, train, and obtain proper documentation of all equipment dispensed to and recovered from physicians and staff for mobile use. Serve as liaison for Clinical, QI, and EP-RX during the Security Risk Assessment process.
Execute specialized projects such as PACS, EPCS, MU, DM, Class D Pharmacy, Telemedicine, ICD 10, eTobacoo referral, RFID, Immtrac, System to system Integration, and UDS to advance the use of the EHR system to its full potential. Assist with special startup setups of workstations and peripherals as needed, i.e., IT Inventory, Green Cluster, and EIC. Help with special software implementation and upgrades in the EP locations as needed, i.e., TeamViewer and Intergy.
Provide after-hours support for physicians who encounter connection problems when logging on to system from home. Assist Clinical staff with basic end user technical issues. Assist by transporting equipment and at times set up the equipment when used by Clinical staff. Provide ongoing support to staff and equipment enterprise-wide. Assist with equipment setup during Clinical meetings and training sessions.
Hold CPR classes once a month alternating between Eagle Pass and Del Rio sites.